Your private details stay private.
How Kovo handles the information used to verify professionals and protect bookings.
When you apply as a provider, we ask for your NIN or BVN, your bank account details, your WhatsApp number and an emergency contact. Under Nigeria's Data Protection Act 2023 this is sensitive personal data, and we treat it that way.
- Your NIN/BVN is used only to verify your identity. It is encrypted at rest, never shown on your profile, and the full number is deleted once verification is complete — we keep only the last 4 digits.
- Your bank details are used only to pay you. The account number is encrypted at rest and shown to you masked.
- Your WhatsApp number and emergency contact are visible only to Kovo staff, never to clients.
- Nothing you give us for verification is sold or shared with third parties, and it never appears in your public profile.
Questions or removal requests: contact Kovo on WhatsApp and we'll respond within 48 hours.